Returns and refunds
Returns & Refunds Policy
Last updated: November 2025
All Sales Are Final
All sales made through our store are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
No Refunds
Due to the collectible and limited nature of our products, we do not issue refunds for any reason, including:
- Change of mind or accidental purchases
- Condition preferences (e.g., packaging, factory marks, or minor imperfections)
- Delays caused by shipping carriers
- Preorder cancellations
Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at [[email protected]].
We will review each case individually and may offer a replacement or store credit at our discretion.
Preorders
All preorder sales are final and non-refundable, even in the event of release delays or allocation shortages.
If a preorder cannot be fulfilled, you will receive a refund for the full amount.
Contact Us
For any questions regarding this policy or your order, please reach out to us at [[email protected]].