Our Depew Location Is Now Open - 6055 Transit Rd - Depew - NY - 14043

Returns and refunds

Returns & Refunds Policy

Last updated: November 2025

All Sales Are Final

All sales made through our store are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.

No Refunds

Due to the collectible and limited nature of our products, we do not issue refunds for any reason, including:

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at [[email protected]].
We will review each case individually and may offer a replacement or store credit at our discretion.

Preorders

All preorder sales are final and non-refundable, even in the event of release delays or allocation shortages.
If a preorder cannot be fulfilled, you will receive a refund for the full amount.

Contact Us

For any questions regarding this policy or your order, please reach out to us at [[email protected]].